After half of the month trying to solve the shipping problem, the parcels were left the port yesterday. It means that we accepted to pay double of the shipping price without removing the magnets. Hope the transport will be going well
However, our country is being affected by the Coronavirus flu so all of activities do not go smoothly. If there are any difficulties with the robots, please contact us. If neccessary, we can make video calls and exchange the information. We are willing to meet you.
Besides, we will update the robot instruction and documents about the accessories on the website as soon as possible.
Group facebook: https://www.facebook.com/groups/DeltaXCommunity
Fanpage facebook: https://www.facebook.com/DeltaXRobot
Website: https://www.deltaxrobot.com/
Email: deltaxrobot@gmail.com
// Update: We were not informed that there will be import Tax from the shipping company. We paid a very high fee for shipping and we thought no one had to pay any more. Really sorry you for this negligence.
However, our country is being affected by the Coronavirus flu so all of activities do not go smoothly. If there are any difficulties with the robots, please contact us. If neccessary, we can make video calls and exchange the information. We are willing to meet you.
Besides, we will update the robot instruction and documents about the accessories on the website as soon as possible.
Group facebook: https://www.facebook.com/groups/DeltaXCommunity
Fanpage facebook: https://www.facebook.com/DeltaXRobot
Website: https://www.deltaxrobot.com/
Email: deltaxrobot@gmail.com
// Update: We were not informed that there will be import Tax from the shipping company. We paid a very high fee for shipping and we thought no one had to pay any more. Really sorry you for this negligence.